Privacy Policy
At Long Island Athletic Supply Inc. , We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
Information We Collect:
- Personal identification information: Name, email address, mailing address, phone number, payment details.
- Non-personal identification information: Browser type, IP address, browsing history, etc.
How We Use Your Information:
- To process your orders and transactions.
- To improve our website and customer service.
- To comply with legal obligations.
Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction.
Third-Party Disclosure: We do not sell, trade, or rent your personal information to third parties.
Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of some parts of our website.
By using our website, you consent to our Privacy Policy.
Refund Policy
We want you to be completely satisfied with your purchase from Long Island Athletic Supply Inc. So we asked to call or come down for sizing. All orders are custom and non-refundable. Exceptions are defective products.
Defective Products:
Tears or Holes:- Small or large rips and tears in the fabric that make it unusable or less durable.
- Unwanted stains, discoloration, or uneven coloring that affects the look of the fabric, often due to manufacturing or dyeing errors.
- Uneven weaving or stitching that results in weak spots, which can cause the fabric to unravel,
Refund Process: if deemed defective
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within (1-5 Business days).
Shipping Costs:
- The customer is responsible for return shipping costs, unless the item is defective or we made an error with your order.
Shipping/Delivery Policy
We strive to ensure that your order reaches you as quickly and securely as possible. Below are the details of our shipping and delivery policy.
Processing Time:
- All orders are processed at the end of your web sale.
Shipping Methods:
- We offer [Standard ] shipping methods. Shipping times vary depending on the method chosen and your location.
Shipping Costs:
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
Delivery Time:
- Estimated delivery times vary depending on the shipping method selected and your location.
Missing or Damaged Orders:
- If your order is lost or arrives damaged, please contact us immediately at [sales@longislandathletic.com/516-293-8712], and we will assist you with a resolution.